Damien Saunders

So here is an essential collection of startup resources to customer relationship management or CRM. When you go into business as a startup or entrepreneur your sales and marketing activities will need to be split 3 ways – Customers who are buying from you Nurturing Customers who will buy from you Generating new leads or potential [...]

ZOHO CRM is one of the best web based (SaaS) customer relatonship management solutions there are and its got great features even for its free version. How to delete your contacts, leads, accounts and is pretty easy thing to manage in ZOHO, but until you empty your Recycle Bin, they are still there (and this [...]

ZOHO CRM has some great features including web to lead forms – but they don’t really look too stylish. Especially if you use 3rd party tools for your web forms. If you use custom web to lead forms you may have to make the change to using the more secure HTTPS connection. After I noticed [...]

ZOHO CRM a web based (SaaS) customer relationship management solution (CRM) recently added a bunch of new features. For sometime users were able to record events like meetings but now there is an easy way to record daily / regular contact like telephone calls. ZOHO CRM Call Logger The Call Logger button is on the [...]

The team at ZOHO have recently added a bunch of new features to ZOHO CRM. Some of these are going to be useful, but quite a few features are paid for and then only in the enterprise edition. New Features in ZOHO CRM 1. Log a Call (All Editions) This gives an easy way to [...]